Refund Policy
Full refund within 14 days
If for any reason you change your mind on your beautiful ring, we offer a full refund within 14 days*.
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Follow these easy steps:
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Contact us via email, annabel@bellotafinejewellery.com, or Instagram direct message quoting your order number.
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Let us know you would like a refund.
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We will respond with all the details on where to post the ring back to. Return delivery will be at your expense.
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Return the goods to us in undamaged, original condition, including the velvet box it arrived in,
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Once we have received the item, and it has been inspected by our jeweller, you will be issued a full refund to the card you used to purchase excluding the delivery cost. This will normally take 3 weeks from receipt but could be sooner.
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*Please note resized rings are bespoke and cannot be returned.
Any ring that has been altered in any way by a third party (resized or otherwise) also cannot be returned. Bellota Fine Jewellery are not reponsible for incorrect ring sizes taken by other third parties or jewellers.